Answers to Everything on Your Mind

No, the app is transparent and visible on the child's phone. It appears as a protection shield icon and displays a persistent notification in the status bar that the protection system is active. This builds trust between you and your child and does not secretly violate their privacy.

Less than 5 minutes. All you need to do is create a parent account, add the child's details, then install the app on the child's phone and enter the pairing code to link the device.

Currently, the child app supports Android devices (Android 8.0 and above). The parent dashboard works on any modern web browser (mobile or PC) and can be installed as a PWA app on iOS and Android devices.

Instead of blocking, which requires complex permissions and caused the app to stop, we rely on smart monitoring: we send you an instant alert if your child installs a new app (like TikTok), and we help you know the time spent on each app so you can discuss it with them based on real data.

The app reads the sound status on the child's phone and sends it to you with every location update. If the child puts the phone on silent mode, you will receive an instant (orange) alert to notify you.

We cannot read encrypted messages inside apps, but we can read incoming notifications. This means you will see the notification text as it appears in the notification bar (e.g., 'Ahmed: Hello, how are you?') without hacking the app itself.

If the internet disconnects, the app will keep the last known location and send it once the connection returns. The server will also notice the data interruption, and after 15 minutes it will send a (red) alert stating 'Device is offline', and when the connection returns, it will send a (green) alert that the device is back online.

No, the app is highly optimized with smart algorithms. It doesn't send the location every second; it checks the location every minute, and if the child hasn't moved 30 meters, it reduces the update frequency to save battery. We also collect (health, apps) data and send it with the location data in one request to save network usage.

The app is very lightweight and runs as a Foreground Service designed not to interfere with other apps. We don't do complex background operations like decrypting databases.

Absolutely not. Your data and your child's data belong to you alone. We do not sell data or share it with any marketing or advertising parties. All data is stored on secure, encrypted servers.

No, tracking is only done through the parent's account linked to the device via a secret pairing code. No one else can see your child's location or data.

Yes, we offer a free plan (Freemium) that allows you to track location and use the SOS button. To benefit from advanced features (notifications, call logs, device health), you can upgrade to the premium plan with a 1-day free trial without needing a credit card.

Yes, there are no binding contracts. You can cancel your subscription with one click from the dashboard, and you will continue to enjoy the premium plan until the end of the paid period, then your account will automatically revert to the free plan.